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Application Reference
Contact Form
This form is the home screen in CallWatch. The Contact form contains the contact management fields and menus for all CallWatch functions including calling and reporting functions.
Name Section
ID ID for this name (system generated).
First Name Person's first name.
MI Middle Initial.
Last Name Person's last name (and suffix if any)
Title Job title or blank.
Business Name Business name or blank.
Department Department, agency or division.
Street Complete street address (number and street).
City City name.
St State, County or Province
Zip code Zip or Postal code (alphanumeric).
Country Country name.
Phone Section
Home
Home telephone number. Pressing the button calls the home number.
Business
Business telephone number. Pressing the button calls the business number. Number can included extension number, designated with 'x-'. CallWatch pauses before dialing the extension.
Fax
Fax number.
URL
Contact's web address. Pressing button will open the web page in the default web browser.
E-mail
Complete E-mail address.
Auto addressing: If you have your web browser enabled for e-mail the E-mail button will start the browser and open up an e-mail message addressed with the e-mail field. (function is also accessible from the Tools->Email menu)
Hint: Phone numbers can include commas ',' to pause during dialing. Telephone extensions and auto attendants can use x-<extension> where 'x-' causes the dialing to pause 2 seconds before dialing the number of the extension.
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