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Trace Log 1.Run DocuClock in diagnostic mode by running DocuClock with the debug option. Usually: 2. Run the problem till the problem occurs. Exit DocuClock. 3. View the diagnostic trace, DebugFile.txt, usually in the main DocuClock directory: 4. Check for "ERRORS" or connection problems in the trace. 5. Beagle Software support personnel can provide detailed analysis of the trace. Sample Trace Log: 11-21 08:54:12 ---------INIT POS-------------- 11-21 08:54:12 -State closed- 11-21 08:54:37 frmDocuClock activated. 11-21 08:54:37 ---------INIT POS-------------- 11-21 08:54:37 -State opened & idle- 11-21 08:54:42 DocuClock can't claim the printer. Check that printer is on, cable is connected. Error Code 106 11-21 08:54:43 ---Status --- 08:54:43 11-21 08:54:43 Claimed(Connect):False, EmptySensor: False, NearEndSensor: True, SlipPresent: True, FullslipMode: True, ReceiptEmpty: False 11-21 08:54:43 SlipLineChars: 0, SlpLineHeight: 0, SlpLineSpacing: 0, SlpLineWidth: 0, SlpMaxLines: 0 11-21 08:54:43 State: 2 (1-Closed, 2-Open idle, 3-Open busy, 4-Error) ...
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