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ClockWatch won't make time setting

Check that the connection to the Internet is working by opening a Web browser.

Open your Web browser and test Internet connection by opening a web page.

There is no Internet connection to the timeserver selected. Verify the connection to the timeserver by using Telnet.

Look for errors in the NIST log window that indicate a setting can't be made due to the NIST server being down or other causes.

Too many requests have been made to the NIST over a short period of time.

Change the NIST server used under the Options menu or wait 15 minutes before retrying.

ClockWatch is installed behind a firewall

ClockWatch needs to be properly configured to work behind a proxy server.

As a test, check to see if your Web browser is configured to work with a proxy server. If so, see the section in the ClockWatch User Guide about configuring ClockWatch to work behind firewalls.

ClockWatch makes the wrong time setting

If the NIST, NTP or Time protocol is being used, check the time zone setting under the Date/Time icon in the Windows Control panel to verify that the setting is set to your local time zone. ClockWatch uses this Windows internal time zone setting to determine if daylight savings time is both used and is currently in effect.

Check time zone in the Date/Time control panel.

If a Daytime type timeserver is used, then check that the hours difference field is set correctly.

Settings aren't being made by ClockWatch

System clock is accurate and in sync.

Setting attempts are being made too close together and no adjustment is needed.

There is no Internet connection to the timeserver selected. Verify the connection to the timeserver by using Telnet.

System is set in the Manual mode and no settings have been made.