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ClockWatch User's Guide

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Watch Client in use. Contact Beagle Software to purchase additional licenses or to obtain an evaluation license for multiple clients.

Non ClockWatch Clients fail to connect to ClockWatch Server

• · Check the license of the Server.
  

· Check that the port and protocol are the same on both the client and server. Note that ClockWatch uses the nonstandard TCP port number 1001 as a default port to communicate with its clients. You normally change the port number in the "Timeserver" option tab on the CW Client and the "Clients" tab on CW Server.

Clients fail to Connect when I press the "Set Time" button

The socket connection used to communicate with the Server and a specific client remains open for approximately 2 minutes after the client makes a time request.  This is a Windows operational setting and individual clients must wait at least 2 minutes between successive time setting requests.

Obtaining Technical Support

Web site

Latest product updates and technical information are available on the Beagle Software Web site at

http://www.beaglesoft.com

E-mail

Send E-mail requests for technical support to
[email protected].  Please be as specific as possible including the program version and the steps to recreate the problem, if possible.

Phone

voice: (612) 971-2112

fax: (612) 971-2312