Registration screen appears at startup
Be sure to type the keycode EXACTLY as shown on
your confirmation email and/or CD envelope. All letters are capitalized.
Software has not been yet been registered, registered software will skip the
Windows System Registry has been altered or corrupted, re-enter the Key Code
to re- register.
Image wont display
site is unavailable, connection is down or web address is wrong.
Slide file is in incorrect format. Try opening directly from web browser.
The web browser is incompatible.
Try another browser.
Browser starts but wont work with SlideShow
The browser has a
correct application path specified but the automation between slide show and
the browser is not active. Try a different setting under the
menu on the main screen. Some older
browsers (like Internet Explorer version 2) have limited functionality. For
best results the latest version of the browser should be installed.
My browser wont start with SlideShow
Not all browsers have
the necessary automation hooks that SlideShow needs to control a show. If your browser wont start when SlideShow starts, try selecting
the DDE compliant setting under the Options>Browser menu and find
the program path using the Browse button.
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Certain features in SlideShow arent available to me
SlideShow uses program-to-program automation to control the slides in a show. There are two ways of
automating that control, DDE and OLE. OLE is the latest means of automation
and has the richest feature set that allows for full screen mode, multiple
show windows and slide load progress monitoring. DDE is an older technology
and does not have the full feature set available that OLE automation
offers. To check what kind of automation you are using check the automation
window in the Browser Type screen under the
Internet Explorer wont stay minimized when show is running
In the DDE automation
mode, each time a slide is displayed the browser screen is displayed,
even when the browser was minimized and in the taskbar. This is a
characteristic of the DDE automation implementation in Internet Explorer.
Program focus regularly shifts to browser when show is running
In the show mode, every
time a slide is displayed the browser screen briefly gets program
focus (the browser banner changes to the active color) during each slide
loading. This is a characteristic of automation processes. To pause the
action to allow access to other programs use SlideShows Pause or Stop
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There is no sound, though sound file is assigned
Speech file is missing or path is incorrect.
Speech file is in an incompatible format. Try playing the file by double
clicking it and playing it with the default Windows player.
Speech card inoperable. Verify sounds in Windows control panel.
Web Based Shows Fail to
problems with web shows involve references to slides which include full path
names (i.e. C:\images\myslide.jpg). Invariably, the directory path on your
web server is different from your Windows file system so avoid using paths in
specifying slides. Here are some points to consider
Before creating a web show, check that all the slides in
the Show Editor have no path.
If you must use a path, use a relative path
Generally, its easier to create Web Shows when
all the slides have no path (i.e. myslide.jpg) and are located in the same
directory on the web server.
sure that the directory you are using on the web server is accessible
publicly from the web. To verify this you should be able to view a slide by
entering its URL in your browser.
and music files are typically very large and are often impractical for web
shows since the time needed to download the sound file would be excessive.
If you do use sound in web shows, keep it short!
you are having problems running SlideShow, you can run SlideShow in the
diagnostic mode that provides a trace log to pinpoint problems. The
following steps will run SlideShow with the diagnostic trace turned on and
allow you to view the trace file. (DebugFile.txt)
SlideShow if currently running.
SlideShow in diagnostic mode by adding the debug argument to the command
Files\Beagle Software\SlideShow\SlideShow.exe debug
Choose the DemoShow or another show.
the show by pressing the
the application till an error is encountered. Exit the application.
the diagnostic trace by opening it in Notepad. The debug file can be
found in the root SlideShow directory, usually:
Check for ERRORS or connection problems in the
trace. You can
the DebugFile.txt file to Beagle Software for
assistance. Please include some background information on the situation.
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